What Our Legal Terms Actually Cover
These terms set out how your account is created, how it operates, and under what conditions access may be restricted. When you fund your account via Touch 'n Go eWallet, Boost, or GrabPay, each transaction is recorded against your account profile in line with our retention
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policy — you can request a transaction record through our support channel at any point. Eligibility is assessed at registration: you must confirm that access is lawful in your jurisdiction before proceeding. We do not accept accounts opened on behalf of others, and any account found
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to be operated by a third party will be closed in accordance with these terms. Malaysian players using FPX or DuitNow bank transfers are subject to the same account-ownership verification as e-wallet users — the payment method does not alter the identity condition. These terms are
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governed by the principles of the jurisdiction in which we operate, and any dispute relating to account action, fund holding, or access will follow the process described in the dispute-resolution clause of the full agreement. We update our legal terms when regulatory expectations shift or when
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platform features change materially — we will notify you via your registered contact before changes take effect, giving you reasonable time to review.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.